Shipping policy

Shipping Policy

Effective Date: 3 July, 2026

Thank you for shopping with Life Upgradess ! We aim to deliver your order as quickly and safely as possible. Please read our Shipping Policy to understand how we process and ship your orders.

1. Order Processing

All orders are processed within 1 hours after payment has been successfully received.

  • Orders are processed on business days only (excluding weekends and public holidays).

  • During peak seasons, sales, or promotional events, processing times may be slightly longer.

  • If there is a significant delay in processing your order, we will notify you using the contact information provided at checkout.

2. Shipping Methods

We offer shipping through trusted courier partners.

Available shipping methods may include:

  • Standard Shipping

  • Express Shipping (if available)

  • Other shipping options displayed during checkout

The available shipping methods may vary depending on your delivery location.

3. Delivery Timeframes

Estimated delivery times are as follows:

  • Standard Shipping: (7-10 business days)

Please note that these are estimated delivery times and are not guaranteed.

Delivery may take longer due to factors beyond our control, including weather conditions, public holidays, courier delays, remote locations, customs procedures (for international shipments), or other unforeseen circumstances.

4. Shipping Costs

Shipping charges are calculated during checkout.

  • Standard Shipping: -

Any applicable shipping charges will be clearly displayed before you complete your purchase.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email and/or SMS (where applicable).

The confirmation will include:

  • Tracking number

  • Courier partner details

  • Tracking link (where available)

Please allow up to [10 HOURS] after dispatch for tracking information to become active.

6. Delivery Issues and Delays

If your package is delayed, lost, or marked as delivered but cannot be located:

  • Please check with household members, neighbors, or your building reception (if applicable).

  • Contact the courier service using your tracking details.

  • If you still need assistance, please contact us at lifeupgradess@gmail.com, and we will do our best to help resolve the issue.

While we work closely with our shipping partners, delays caused by the courier or events beyond our reasonable control may occasionally occur.

7. Incorrect Shipping Information

Please ensure that your shipping address, phone number, and other delivery details are accurate before placing your order.

We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete delivery information provided by the customer.

If you notice an error after placing your order, contact us as soon as possible. We will attempt to update your order if it has not yet been shipped.

8. International Shipping

Life Upgradess currently offer international shipping.

If international shipping is available:

  • Delivery times vary by destination.

  • Customers are responsible for any applicable customs duties, import taxes, VAT, or other government charges imposed by the destination country.

  • Customs clearance procedures may result in additional delivery time.

9. Damaged or Missing Items

If your order arrives damaged, incomplete, or with missing items, please contact us within 10 days of receiving your package.

To help us resolve your request quickly, please include:

  • Your order number

  • Photos of the package and product (if damaged)

  • A brief description of the issue

We will review your request and work toward an appropriate resolution.

10. Contact Us

If you have any questions about shipping or your order, please contact us:

Store Name: Life Upgradess

Email: lifeupgradess@gmail.com

Customer Support Hours: 2pm to 10pm

We appreciate your trust I Life Upgradess and look forward to delivering your order as smoothly as possible.